Power Generation Service Supervisor
Power Generation Service Supervisor job
American Diesel Outfitters LLC® is actively recruiting a Power Generation Service Supervisor for a premier client in the power generation and diesel generator service industry.
This leadership role oversees daily operations for a generator service department, managing service technicians responsible for the maintenance, diagnostics, and repair of commercial and industrial power generation equipment. The Service Supervisor ensures safe operations, efficient scheduling, and high-quality service delivery while meeting customer expectations and departmental performance goals.
Primary Responsibilities
- Oversee day-to-day operations of the power generation service department including field service and shop operations.
- Assign and schedule Service Technicians based on technical skill level, job priority, and customer requirements.
- Provide leadership and technical guidance to technicians performing generator maintenance, troubleshooting, and repairs.
- Monitor technician productivity, labor utilization, job costing, and service department performance.
- Ensure required tools, parts, and materials are available to complete generator service work efficiently.
- Review work orders and completed service jobs to ensure quality standards and safety procedures are met.
- Promote a safe and organized work environment aligned with company policies and regulatory requirements.
- Assist management and service advisors with technical troubleshooting and customer service issues.
- Evaluate technician performance and establish productivity expectations.
- Support warranty service documentation and manufacturer authorization when required.
- Assist in defining scope of work and preparing service repair estimates.
- Recruit, train, mentor, and manage generator service technicians.
Required Qualifications
- Proven leadership experience supervising technical service teams.
- Strong organizational and time-management skills in a fast-paced service environment.
- Ability to troubleshoot operational challenges within generator service operations.
- Excellent communication skills with technicians, customers, and management.
- Customer-focused approach while maintaining company policies and safety standards.
- Ability to collaborate with employees across multiple departments.
Education and Experience
- High School Diploma or GED required.
- 3–7 years of experience in power generation service, diesel engines, generator maintenance, or industrial equipment service.
- Associate’s or Bachelor’s degree preferred.
- Previous Service Supervisor or Lead Technician experience required.
- Hands-on experience working with commercial or industrial generator systems strongly preferred.
Technical Skills
- Proficiency with Microsoft Office applications including Word, Excel, and Outlook.
- Ability to use laptop computers, diagnostic software, and generator diagnostic tools.
- Familiarity with service management systems and digital work orders.
About American Diesel Outfitters LLC®
American Diesel Outfitters LLC® is a leading recruiting firm specializing in diesel engine, marine diesel, heavy equipment, truck fleet, and power generation careers. Our team connects skilled technicians, mechanics, engineers, and service professionals with top employers across the United States.
We partner with companies nationwide to recruit highly qualified talent for roles involving diesel engines, generator systems, marine propulsion, and industrial equipment service operations.
Employers: If your organization is looking to hire experienced diesel technicians, generator specialists, or service leaders, you can post your job openings directly on the American Diesel Outfitters Job Board and reach a targeted audience of industry professionals.
Post a Diesel or Power Generation Job and connect with qualified candidates today.